Large organizations should consider appointing a Chief Collaboration Officer (CCO), a temporary role (2-4 years) where if the job is done well, then it shouldn't be required anymore.
Collaboration should become a natural instinct at the respective organization — intra-team, inter-team and perhaps even inter-organizations (such as tech partners, vendors, etc.).
The Challenge
The challenge here is to develop a culture of collaboration and transparency, and to empower teams with the right tools so that this becomes an enabler to improve output at speed and scale, in a seamless (even fun) manner.
Tools That Enable Collaboration
From my personal experience, a few tools if used to their potential, that can make collaboration fun, seamless and effective multi-fold:
- Slack
- Notion
- Asana
- Miro
- Trello
- Fellow.app
- Shared Google products (docs/excel/PPT)
The Hidden Cost
I believe working in silos costs dearly - there are many examples but this isn't something that's measured and tracked.
It would be an interesting challenge to develop the right KPIs (baseline and North-stars *input metrics) and measure impact (revenue and profitability *output metrics) on this one.
Call for Case Studies
Please share if anyone has read an interesting case study on this topic — or even better share from personal experience.